Fine jewellery and watches
Any fine jewellery or watches purchased in our Wonder Room (our precious jewellery and luxury watches emporium), London, Oxford Street store, can only be returned in store, and unfortunately not via post or courier.
Please note: we can only offer an exchange or credit note on fine jewellery and watches purchased in store.
Fine jewellery and watches online orders from the following brands can either be returned to their respective boutiques in our Wonder Room, London, Oxford Street store, or by contacting our Customer Services team here or on
+44 (0)20 7160 6222 to arrange your complimentary return.
• Boucheron Fine Jewellery
• Chanel Fine Jewellery & Watches
• De Beers
• Tiffany & Co
• Van Cleef & Arpels
Please note: certain brands, including technology and furniture, have their own returns policies. Please ask in store or contact Customer Services here or on +44 (0)20 7160 6222 to find out more.